Effective Date: 28th April 2025 

At Ibadah your privacy matters. Whether you’re preparing for your sacred pilgrimage or planning a custom Muslim-friendly trip around the world, we are committed to protecting your personal information and ensuring a safe, transparent, and respectful experience.

This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our travel services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email, and mailing address.
• Travel Information: Passport details, visa documents, flight preferences, and travel companions.
• Payment Information: Credit/debit card details, billing address (securely processed via third-party providers).
• Religious and Accessibility Needs: Prayer accommodations, halal food preferences, or special assistance requests.
• Technical Data: IP address, browser type, device type, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

• Process bookings and payments for Umrah, Hajj, and other travel services.
• Customize travel packages based on your preferences and values.
• Provide customer service and trip support before, during, and after your journey.
• Send confirmations, updates, and travel documentation.
• Improve our website, services, and customer experience.
• Comply with legal, visa, and regulatory requirements.

3. Sharing Your Information

We only share your personal information when necessary and only with trusted third parties, including:

• Airline and hotel partners
• Visa and consulate services
• Payment processors
• Travel insurance providers
• Government authorities (when legally required)

We never sell or rent your personal information to third parties.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal information, including encryption, secure servers, and access controls. While no system is 100% secure, we continuously monitor and improve our security practices.

6. Your Rights

Depending on your location (e.g., California or the EU), you may have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request that we limit or stop processing your data

To exercise your rights, please email us at info@ibadahtravel.com

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

9. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. When we do, we’ll post the revised version with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@ibadahtravel.com
📞 Phone: 7138354671
📍 Mailing Address: 16150 Connors way, Rockville -20855